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Relocation of the Drug Plan Customer Service to NIB Wulff Road
5/28/2018 5:33:41 PM
The National Prescription Drug Plan wishes to advise its customers that the Customer Service Area at...
Increased Supplies Due to Hurricane Watch Warnings
10/3/2016 10:52:19 AM
The National Prescription Drug Plan wishes to advise its members that should a “Hurricane Watch or W...
Happy New Year
1/2/2014 12:28:24 PM
Happy New Year
Latest NPDP News
Latest NPDP News
THREE RECEIVE NIB DIRECTOR’S AWARD 2011
2/3/2011 11:55:00 PM
Three employees of the National Insurance Board recently received the NIB Director’s Award in recognition of their outstanding contributions to the progress and success of the organization in 2010. Patrick Ward, Chairman of NIB and Algernon Cargill, Director of NIB presented the Director’s Award to Pandora Butler, Public Relations Officer, Gregory Collie, Senior Manager of Compliance and Tami Francis, Manager of the National Prescription Drug Plan, during NIB’s recent Leadership Conference.
Mr. Cargill said these persons have contributed to the strategic changes being made at the National Insurance Board including a focus on performance drivers and improvements to customer service.
The first recipient, Pandora Butler, a nineteen year veteran of the organization was praised for going to great lengths to ensure that customer complaints are resolved and they are satisfied and happy with NIB’s service.
‘It is our job as stewards of the National Insurance Board to ensure that customers leave feeling better than when they came in, and in my mind one person that I can count on to ensure that every customer complaint I refer to them is resolved and they go to the end of the world, literally, to delight their customers is Ms. Pandora Butler,” Mr. Cargill said.
In addition to improvements in customer service Mr. Cargill said the National Insurance Board has seen major advancements in the area of compliance owing to its centralization of the compliance team under one leader in 2009.
‘Results have been unbelievable in terms of the efficiency gains, in terms of the revenue collection enhancement that we have for the National Insurance Board…it takes a lot of guts, it takes a lot of stamina, it takes lot of endurance to ensure that the National Insurance Board improved its collection of revenue from $160 million to $167 million,” Mr. Cargill said of the leadership provided by Mr. Greg Collie.
As for the third recipient of the NIB Director’s Award Mr. Cargill said Tami Francis’ leadership roles in the introduction of the Unemployment Benefit and the National Prescription Drug Plan are a great example of how a person can grow and develop when provided with the opportunity.
“We provided the opportunity in terms of two major changes we’ve introduced at the National Insurance Board, and back then the individual who was selected had the education but didn’t have the experience, but when they got in they dug as deep as they could, as fast as they could and now they’re impressing the entire nation with the services that they’ve delivering...if it was not for Tami on September 20th we would not have been able to launch the National Prescription Drug Plan because she’s led every single area of this initiative and she’s still leading it.,” Mr. Cargill said.
In addition to managing the National Prescription Drug Plan for the past year Mrs. Francis served as Senior Assistant Manager of NIB’s Unemployment Benefit Unit from April 2009 until January 2010. She holds a Master of Science Degree in Actuarial Science from the University of Lausanne in Switzerland.
(TCL Photos by Wendell Cleare)
TAMI FRANCIS RECEIVES NIB DIRECTOR’S AWARD -- Pictured from left to right: Algernon Cargill, Director, National Insurance Board (NIB); Tami Francis, Manager, National Prescription Drug Plan, NIB; and Patrick Ward, Chairman, NIB.
PANDORA BUTLER RECEIVES NIB DIRECTOR’S AWARD --- Pictured from left to right: Algernon Cargill, Director, National Insurance Board (NIB); Pandora Butler, Public Relations Officer, NIB; and Patrick Ward, Chairman, NIB.
GREGORY COLLIE RECEIVES NIB DIRECTOR’S AWARD -- Pictured from left to right: Algernon Cargill, Director, National Insurance Board (NIB); Gregory Collie, Senior Manager, Compliance, NIB; and Patrick Ward, Chairman, NIB.
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Generali Insurance donates to Get Well Bahamas
3/12/2012 10:16:31 AM
Bank of the Bahamas donates to Get Well Bahamas
3/12/2012 9:30:02 AM
Healthy Living Through Eating and Excercise
2/21/2012 12:05:00 PM
The Get Well Bahamas challengers were educated on February 7, 2012 at its biweekly educational sessions on healthy eating tips and strategies which focused on the consumption of fruits and vegetables.
Get Well Bahamas - Let's Get It Started!
2/14/2012 9:32:00 AM
The National Prescription Drug Plan launched phase three of the Get Well Bahamas Health and Fitness challenge on Monday January 30, 2012 at Worker’s House.
9/19/2011 6:38:00 AM
New Beneficiaries Announced for National Prescription Drug Plan
3/27/2011 12:18:00 AM
Seven new groups of Bahamians, including public officers, can now apply to reap the benefits of the National Prescription Drug Plan (NPDP) administered by the National Insurance Board.
Get Well Challenge Off To a Great Start: 280+ pounds lost in first two weeks
3/16/2011 12:11:00 AM
At their first weigh-in forty participants in the National Insurance Board’s Get Well Bahamas Health and Fitness Challenge, lost a total of 289.7 pounds in the first two weeks of the programme. This represents 2.37 percent of their total starting weigh, setting them well on the road to improved health.
Get Well Bahamas Launch Signals Shift Towards Prevention in National Healthcare Programme
2/23/2011 12:02:00 AM
It has become a matter of concern for the government that one in three Bahamians suffers from one or more chronic diseases, such as hypertension, ischaemic heart disease and diabetes, Minister of Health The Hon. Dr. Hubert Minnis said Monday night at the launch of The Get Well Bahamas Health and Fitness Challenge held at Worker’s House.
Cargill: Drug Plan claims averaging 400 per week, Pharmacies pleased with on-time payments
11/19/2010 11:49:00 PM
Algernon Cargill, Director of NIB told members of the Rotary Club of Nassau this week that that Phase I of the National Prescription Drug Plan has been going very well and he believes NIB will be able to launch Phase II of the Plan earlier than expected next year because of the success of Phase I.
HISTORIC NATIONAL PRESCRIPTION DRUG PLAN OFFICIALLY LAUNCHED
9/23/2010 11:41:00 PM
In an historic moment for healthcare in The Bahamas the National Prescription Drug Plan was launched on Monday (Sept. 20) at Lowe’s Pharmacy, Soldier Road with the first swipe of an Ace Prescription Card by pharmacist Rosita Smith on behalf of 12 year old beneficiary Jonathan Wilson. Declaring the plan officially launched Minister of Health the Hon. Dr. Hubert Minnis said the Plan would eliminate the long waiting lines at PMH and public clinics.
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